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Displaying items by tag: Fornham

Monday, 10 August 2015 17:36

Meltdown and how to get out of it...

Some days just don't go very well for restaurants and Fornham Fine Foods was having a bad day when we went for lunch. We were surprised that fishcakes, one of the few hot things on the menu, was already off the menu by 12.30. We guessed that there was probably a 'chef problem' as everyone seemed to be waiting and the staff looked frazzled. But we ordered a steak sandwich and a smoked fish platter. It still hadn't arrived forty minutes later. Then when the fish arrived there was no steak sandwich because it hadn't been cooked yet - even though the menu said 'served pink'. The waitress eventually brought the steak, decided enough was enough and said there would be no charge for the meal. The food was very good in spite of the wait so we wanted to pay something, at least for the drinks, but she wouldn't let us. She didn't know we were food bloggers but she does know that messing your customers about while you decide who is going to be your chef isn't a very good idea.

Published in Cafe and tea rooms